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Clerical Ability Quiz

Sharpen accuracy and attention to detail with sorting and organization tasks.

30practice questions•400+ in the app

Practice Quiz

Answer all 30 questions then click "Show Results" to see your score.

What should be included in an effective office memorandum?

A. Personal anecdotesB. Clear subject line, purpose, and relevant informationC. A long introductory paragraphD. A detailed explanation of unrelated topics

Your office uses a numerical filing system for client IDs. You receive three files: 0043, 043, and 43. What is the correct order?

A. 43, 043, 0043B. 0043, 043, 43C. 43, 0043, 043D. They are all the same and can be filed anywhere

You’re feeling burned out and it’s starting to affect your work. What should you do?

A. Push through and hope it passesB. Talk to your supervisor about how you're feelingC. Start taking longer breaks without telling anyoneD. Quit your job without notice

Find the exact copy of this code: @@ZZAAMM4488Y.

A. @@ZZAAMM4488YB. @@ZZAAM44488YC. @@ZZAAMM4408YD. @@Z4AAMM4488Y

What is the best practice for clerical workers when handling multi-step tasks involving documentation?

A. Complete each step of the task without taking breaks to maintain focusB. Delegate all parts of the task to others for efficiencyC. Use checklists and prioritize steps to avoid errors and ensure accuracyD. Skip unnecessary steps to save time

You’ve finished a task early and your boss says, 'I need you to complete five more tasks, please!' How do you respond?

A. Say, 'Five? I was hoping for a break!'B. Politely ask if any tasks are more urgent and prioritize accordinglyC. Pretend to be busy and hope they forget about the extra workD. Agree without hesitation and overwork yourself

When organizing an email inbox, which of the following is the best approach?

A. Delete everythingB. Create folders to sort emails by topic or urgencyC. Leave all emails in the inboxD. Ignore unread emails

What program would you use to track project progress and task deadlines in an office environment?

A. WordB. ExcelC. OutlookD. Project Management Software

You’re overwhelmed with your tasks and another coworker asks for your help. What should you do?

A. Say yes even if it means missing your own deadlinesB. Explain your current workload and offer to help laterC. Ignore their requestD. Tell them they should do it themselves

Arrange the given set of names based on alphabetizing rules: 1-Juan Ramon S. Cruz, 2-Sharon Anne Esguerra, 3-Patenia, Marco Lito M., 4-Christopher Alex Q. Angelo, 5-Raymond DL. Delos Santos

A. 4 - 2 - 3 - 5 - 1B. 4 - 1 - 5 - 2 - 3C. 1 - 4 - 2 - 3 - 5D. 1 - 2 - 3 - 4 - 5

Which document is typically used to communicate brief announcements within a company?

A. InvoiceB. MemoC. ReceiptD. Manual

Arrange the following names alphabetically by last name: 1 - Anna Marie Delos Reyes, 2 - Brian Joseph Cortez, 3 - Carla Mae Domingo, 4 - Daniel Cruz, 5 - Eva Flores

A. 4 - 2 - 3 - 5 - 1B. 2 - 4 - 3 - 1 - 5C. 4 - 2 - 3 - 1 - 5D. 2 - 4 - 1 - 3 - 5

Find the exact copy of this code: **WIN4455OPTR.

A. **WIN4455ORTRB. **WIN4445OPTRC. **WIN4455OPTRD. **WIN445500PTR

You’ve received a last-minute request from your boss that conflicts with a meeting. What should you do?

A. Cancel the meeting and prioritize the requestB. Politely explain the conflict and ask for an alternative solutionC. Attend the meeting and leave the request unaddressedD. Ignore the boss’s request and focus on your own work

Find the exact copy of this code: ##TR9981BCCF1.

A. ##TR9981BBCF1B. ##TR9981BCCF1C. ##TR9981BCFC1D. ##TTR981BCCF1

Which of the following is considered a soft copy of a document?

A. Printed invoiceB. Signed contract on paperC. Word document saved on a computerD. Receipt from a cash register

Which of the following is a form of internal communication in an organization?

A. Sales invoiceB. Company newsletter for employeesC. Purchase order for supplierD. Advertising flyer

Find the exact copy of this code: **MM4433ZZAAY.

A. **MM4433ZZAAYB. **MM44333ZZAAYC. **MM4333ZZAAYD. **MM4433ZAAAY

What does the term 'data entry' refer to in a clerical role?

A. Creating promotional content for the companyB. Entering and updating information into computer systems or databasesC. Setting up meetings with clientsD. Managing office social media accounts

Which is the best subject line for a professional email regarding a meeting?

A. Hello!B. Meeting Schedule Confirmation - April 15C. Hey, Let's MeetD. Check this out!

What should you do if you accidentally send an email to the wrong person?

A. Ignore it and hope they won’t notice.B. Send a polite apology email and clarify the mistake.C. Call the recipient immediately and apologize.D. Delete the email from your sent folder.

John Hart, an office manager, notices a conflict between two team members over a deadline. What should he do?

A. Let them figure it out themselvesB. Decide which deadline should be prioritized and mediate a solutionC. Ignore the conflict and hope it resolves on its ownD. Tell both to complete their tasks without further discussion

Which of the following is considered an internal office document?

A. Supplier InvoiceB. Memorandum from HR DepartmentC. Customer ReceiptD. Government Permit

Find the exact copy of this code: &&ZXC778TREW.

A. &&ZXC778BREWB. &&ZXC778TREWC. &&ZXCC78TREWD. &&ZXX778TREW

The person responsible for managing a company’s human resources, including recruitment and employee welfare, is known as the _______.

A. HR ManagerB. Chief People OfficerC. Chief Operating OfficerD. Talent Acquisition Specialist

If the names Derek Simons, Derek Simon, Derrick Simons, and Derick Simons were alphabetically arranged, Derek Simons would be:

A. FirstB. SecondC. ThirdD. Fourth

Which of the following tasks is most appropriate for an office receptionist?

A. Operating heavy machineryB. Greeting visitors and directing callsC. Conducting financial auditsD. Supervising construction workers

Which department oversees all aspects of the company's financial health, including investments, loans, and financial planning?

A. FinanceB. AccountingC. Human ResourcesD. Operations

What should you do before hitting 'Send' on an important email?

A. Read it once to check for errors and clarity.B. Send it immediately without reviewing.C. Wait a day before sending.D. Ask a colleague to review it for you.

What is the most appropriate way to handle confidential information during your work day?

A. Leave it on your desk for easy accessB. Keep it in a locked drawer or secure location when not in useC. Share it with colleagues to ensure they are informedD. Discuss it openly during meetings