How to Claim Your Civil Service Exam Certificate Icon

How to Claim Your Civil Service Exam Certificate

Step-by-step guide to claiming your CSE Certificate of Eligibility. Learn about required documents, claiming venues, deadlines, and what to do after receiving your certificate.

Step-by-Step Claiming Process

1

Check If You Passed

  • Wait for the official release of results (usually 40–60 days after the exam).
  • Visit the CSC website or go directly to:
    https://www.csc.gov.phorhttps://erpo.csc.gov.ph/ocsergs (OCSERGS portal)
  • Use the OCSERGS system to check your individual rating.
  • Required details:
    • Name (First, Middle, Last)
    • Date of Birth
    • Date of Examination
    • Type of Exam (Professional/Sub-Professional)
2

Prepare the Requirements for Certificate Claiming

  • Once confirmed as a passer, prepare the following to claim your Certificate of Eligibility:
  • Basic Requirements:
    • Valid ID (same as the one used during exam)
    • One (1) piece of 1x1 photo with name tag and signature
      (If you still have the claim stub photo, that's also acceptable)
    • Properly filled out ERRF and E6 forms
      (Available at the CSC office or CSC Website)
    • Application Receipt and/or CSC Official Receipt (if available)
    • ₱100 payment for Regular CoE
3

Visit the CSC Regional or Field Office

  • Go to the CSC office where you filed or took the exam.
  • Proceed to the Examination Services Division or Eligibility Processing Unit.
  • Submit the required documents.
  • Wait for the processing and claiming of your Certificate of Eligibility (COE).
4

Claim Your Certificate of Eligibility

  • You'll be given an official Certificate of Eligibility signed and stamped by the CSC. This will serve as proof of your eligibility for government employment.

Claiming Venues

Luzon

CSC NCR

25 Kaliraya St., Barangay Doña Josefa, Quezon City

CSC RO I – La Union

Quezon Avenue, San Fernando City, La Union 2500

CSC RO II – Tuguegarao, Cagayan

Regional Government Center (RGC), Carig Sur, Tuguegarao City, Cagayan, 3500

CSC RO III – San Fernando, Pampanga

Diosdado Macapagal Government Center, Maimpis, City of San Fernando, Pampanga, 2000

CSC RO IV – Quezon City (Panay Avenue)

139 Panay Avenue, South Triangle, Quezon City, 1103

CSC RO V – Legazpi City

CSC RO V Compound, Rawis, Legazpi City, Albay, 4500

CSC CAR – Baguio City

No. 116 Wagner Road, Military Cut-Off Baguio City 2600

Visayas

CSC RO VI – Iloilo City

No. 7 Oñate St., Mandurriao, Iloilo City, 5000

CSC RO VII – Cebu City

5th Floor, CSC RO VII Building, Sudlon, Lahug, Cebu City, 6000

CSC RO VIII – Palo, Leyte

Government Center, Palo, Leyte 6501

Mindanao

CSC RO IX – Zamboanga City

Cabatangan, Zamboanga City 7000

CSC RO X – Cagayan de Oro City

Vamenta Boulevard, Carmen,Cagayan de Oro City 9000

CSC RO XI – Davao City

Ecoland Drive, Matina, Davao City, Philippines 8000

CSC RO XII – Cotabato City

Regional Government Center, Carpenter Hill, Koronadal City 9506

CSC CARAGA – Butuan City

Doongan Road, Butuan City 8600

CSC BARMM – Cotabato City

Bangsamoro Government Center, Rosary Heights 7, Cotabato City, 9600

Two Types of Civil Service Certificate of Eligibility

Temporary CoE (Free)

  • This is issued free of charge to all Civil Service Exam passers.
  • It's printed on CSC letterhead.
  • It is valid for two (2) years and cannot be authenticated.
  • Best used for immediate verification or personal documentation.

Regular CoE (₱100)

  • Preferred for job applications in government agencies.
  • Costs ₱100.
  • Printed on security paper and can be authenticated.
  • No expiration. It's a permanent record of your eligibility.

After Claiming Your Certificate

Verify Certificate Details

Check all information for accuracy

Make Photocopies

Create multiple certified copies

Update Your Resume

Add CSE eligibility to your credentials

Research Job Opportunities

Look for government positions to apply for

Store Certificate Safely

Keep original in a secure location

Common Issues & Solutions

Name Discrepancy

Bring supporting documents (birth certificate, marriage certificate)

Lost NOSA

Request duplicate from CSC with affidavit of loss

Expired ID

Bring multiple valid IDs or renew expired ID first

Weekend Claiming

CSC offices are closed weekends - plan weekday visit

Step-by-Step Guide to the Civil Service Exam